Messaging
FaithAdmin lets you communicate with your congregation through email and SMS. Connect your preferred providers and send messages directly from the platform.
Email Providers
FaithAdmin supports four email providers:
| Provider | Best For |
|---|---|
| SendGrid | High-volume email with delivery analytics |
| Mailgun | Developer-friendly with strong deliverability |
| Amazon SES | Cost-effective for large organizations |
| Resend | Modern email API with simple setup |
SMS Providers
| Provider | Best For |
|---|---|
| Twilio | Global SMS with broad carrier support |
| Amazon SNS | Cost-effective SMS integrated with AWS |
Setting Up a Provider
- Navigate to Settings > Messaging. See Messaging Providers for detailed setup.
- Select your provider.
- Enter your API credentials (API key, secret, etc.).
- Enable the provider.
- Send a test message to verify the configuration.
Sending Messages
To Individuals
- Open a member's profile.
- Click Send Email or Send SMS.
- Compose your message and send.
To Groups
- Navigate to a group.
- Click Message Group.
- Choose email or SMS.
- Compose and send to all group members.
Via Workflows
Messages can be sent automatically through Workflows. Configure a "Send Email" or "Send SMS" step with a template message.
Message Types
- Direct Messages -- One-to-one communication with a member
- Group Messages -- Bulk communication to a group or list
- Automated Messages -- Triggered by workflows (welcome emails, follow-ups, reminders)
Delivery
- Email messages are sent through your configured provider's infrastructure.
- SMS messages are sent via Twilio or SNS.
- Delivery status is tracked when supported by the provider.
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Always send a test message after configuring a new provider to confirm credentials are correct and messages are delivered.