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Task Management

Tasks help your team stay organized by tracking follow-ups, to-dos, and action items across your organization.

Creating a Task

  1. Navigate to Tasks from the sidebar.
  2. Click Add Task.
  3. Fill in the details:
    • Title -- A clear description of what needs to be done
    • Description -- Additional details or context
    • Assignee -- Who is responsible for completing the task
    • Priority -- Low, Medium, High, or Urgent
    • Due Date -- When the task should be completed
    • Related Person -- Optionally link the task to a member profile (e.g., "Follow up with John Smith")
  4. Click Save.

Task Status Workflow

Tasks move through a standard status workflow:

  1. To Do -- Created but not yet started
  2. In Progress -- Currently being worked on
  3. Completed -- Finished
  4. Cancelled -- No longer needed

Update the status by clicking on a task and changing the status field.

Assigning Tasks

  • Tasks can be assigned to any admin or staff member.
  • Assignees receive a notification when a task is assigned to them.
  • Tasks can be reassigned at any time.

Priority Levels

PriorityWhen to Use
LowNice-to-do items with no time pressure
MediumStandard tasks with a reasonable deadline
HighImportant tasks that need attention soon
UrgentCritical items requiring immediate action

Filtering and Finding Tasks

The task list supports filtering by:

  • Status -- View only open, completed, or cancelled tasks
  • Assignee -- See tasks for a specific person
  • Priority -- Focus on high-priority items
  • Due Date -- Find overdue or upcoming tasks

Automated Task Creation

Tasks can be created automatically by Workflows. For example, a "First Visit Follow-Up" workflow might create a task assigned to a pastor to call a new visitor.

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Review the task list in your weekly staff meeting to ensure nothing falls through the cracks.